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Home > Frequently Asked Questions

Frequently Asked Questions

Below are some of our frequently asked questions. If you have any other questions or concerns, please feel free to contact us.

  1. Could I get auto insurance without a drivers license?
  2. Once I start a policy, when will I receive proof of coverage?
  3. Do you charge any fees for your services?
  4. What are your hours of operation?
  5. If I need to make a policy change can I call and request a change over the phone?
  6. How can I pay my bill?
  7. How long do accidents and traffic tickets remain on my driving record?
  8. Can I dispute items on my driving record report?
  9. How can I reduce my insurance premium?
  10. How can I obtain replacement IDCards
  11. What is Final Expense insurance.
Could I get auto insurance without a drivers license?
Yes. We have options for drivers without a drivers license.

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Once I start a policy, when will I receive proof of coverage?
Whether you start your policy online or by stopping by our locations you will receive proof of coverage instantly.

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Do you charge any fees for your services?
Yes. Click here to see our fee schedule.

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What are your hours of operation?
Monday thru Friday 9am until 6pm and Saturdays from 10am until 4pm

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If I need to make a policy change can I call and request a change over the phone?
No. You must stop by our office and authorized any policy change in writing. You can make your request via our website at www.robinsonbryant.com but It will not be processed until your signature is collected.

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How can I pay my bill?
At our home office at 2931 Zelda Rd Montgomery Al. 36106

By phone by calling 334-356-3665

Online at www.robinsonbryant.com by clicking on our make a payment link and by using your choice of payment methods.

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How long do accidents and traffic tickets remain on my driving record?
Three years.

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Can I dispute items on my driving record report?
Yes. Not at fault accidents are most commonly disputed and removed from drivers record reports. You must have proof in the form of a copy of an accident report that shows you are not at fault.

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How can I reduce my insurance premium?
By maintaining continuous insurance coverage. Other factors include multi-policy and occupational discounts.

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How can I obtain replacement IDCards
You can submit your request online at www.robinsonbryant.com,
stop by our home office at 2931 Zelda Rd Montgomery, Al 36106 you can even call us we can email or fax you a copy as well.

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What is Final Expense insurance.
Final Expense insurance products provide funds for loved ones for expenses for funeral costs and outstanding medical bills.

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Robinson Bryant Insurance Agency
2931 Zelda Rd.
Montgomery, AL 36106
We've successfully served hundreds of customers and are determined to treat each individual with respect and compassion. Shopping for insurance can be difficult, but our staff does the work for you. Maintain your peace of mind knowing that our insurance professionals have your back.
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